1. Online Payments: Homeowners will be able to make online payments using either e-check or credit cards. To make your payments, please visit https://upa.cincwebaxis.com. This website has been specifically designed to allow you the convenience of making your payments online and accessing your account information. On your first visit to the website, you will need to register. Simply click on the “Register” button and complete the information required. Once your registration request is reviewed and validated, you will receive an email with a link to set your password. You can then log in with your email address and new password to make payments and access information about your community.
2. Online Recurring Payments: The website also allows homeowners to set up automatic recurring payments. To set up recurring payments, log into your account and then click the “Pay Assessments” link. On the “Pay Assessments” page, you can choose to set up the recurring payments for echecks or credit card by clicking on the “New Recurring Echeck” or “New Recurring Credit Card” link.
3. Lockbox Service: You will be receiving new payment coupons in the mail. The new address for mailing payments accompanied by a coupon is listed below. When writing your check, please make sure to make it payable to your association and include your property address on the memo line.
4. If you would like to pay your assessments using an online bill payment service or your personal bank’s online payment service, you must delete and set up a new payee using the updated information below. This will ensure your payment is posted promptly.
Your Association Name c/o UPA PO Box 2339 Secaucus, NJ 07096-2339
If you would like to pay in person or pay in person. Please come by the office One Old Oyster Pointe Rd Suite 140 Newport News, VA 23602
Please call customer service at (757) 995-1387 if you need assistance.